How to connect AI to a bot

How to connect AI to a bot Step-by-step guide: from choosing a model to the first working AI Reply step. Basic setup takes 30–60 minutes including testing in Demo space. This article takes you from “t

---



How to connect AI to a bot

Step-by-step guide: from choosing a model to the first working AI Reply step.

Basic setup takes 30–60 minutes including testing in Demo space.

This article takes you from “the bot is connected, AI is not configured” to the first working response. More advanced setup (media, variables, Routings) is covered in related articles.

---



What you will have at the end

• the bot will have models selected for AI logic and AI responses.

• Global Legend, Restrictions, and Response Style will be filled in under AI Settings.

• a step will appear in the flow.

• the bot will start replying to the user via AI.

• the flow will be able to automatically move the user to the next step when the conditions are met.

---



What to prepare

Before setup, make sure that:

• the bot is already connected and active.

• A flow has been created.

• the company balance has funds for AI calls.

• If the bot is not connected yet:

AI calls use the company balance. A small amount is usually enough for the first tests.

---



Seven steps

Complete the setup in order. There are separate detailed articles for each block.

1
Choose AI models
Open AI Models (Bot Settings → Automation & AI → AI Models). Choose a model for Summary/Router and a model for Reply. Leave the Following instructions slider at about 0.5.
2
Set Global Legend
Open AI Settings → Global Legend. Describe the bot’s personality: name, role, context, and product. Write in English. Specific details matter more than length.
3
Set Restrictions
Open AI Settings → Restrictions. Write down restrictions and behavior rules. Start critical rules with IMPORTANT:
4
Set the Response Style
Open AI Settings → Response Style. Specify the language (“ALWAYS answer only in Russian”), tone, and format. This is where you set the language for replies to users.
5
Add AI Reply to the flow
Open the flow of the required bot and add an AI Reply step. Fill in the Goal (the step objective). Typical structure: start step → AI Reply → next step.
6
Test in Demo space
Open the bot’s Demo space. Check whether the AI responds, which language it uses, and whether there are any hallucinations. Review the conversation in Messenger.
7
Check the results
The minimum sign of a successful setup: AI replies in the required language, within the specified tone, without making things up, and answers relevant questions.

---



If it doesn’t work

Бот не отвечает

Отвечает не на том языке

Выдумывает факты

Долгие ответы

Слишком дорого

---



Related

What AI Can Do in Chatterfy

What AI can do in Chatterfy AI does not replace the flow: it works within the bot logic you have already configured and helps handle routine tasks, rather than “inventing a product from scratch”. If y

Automation & AI

The Bot Settings → Automation & AI section brings together AI technical settings at the level of the entire bot . Which models to use (separately for logic and for generating responses), how to proces

AI Settings — Detailed Breakdown

⁠ AI Settings is the Flow section where AI behavior inside the bot is configured. This is where you define who the bot is how it should respond what it is prohibited from doing which language it commu