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Основы и возможности
Подключение AI
Внутреннее устройство
AI Settings — detailed breakdown
AI Reply — detailed breakdown of the step
AI Routings — Deep Dive
AI Recognition — deep dive
AI Models — model selection
Промпты и переменные
  1. AI Manager
  2. Внутреннее устройство
  3. AI Settings — detailed breakdown

AI Settings — detailed breakdown

⁠ AI Settings is a Flow section where you configure AI behavior inside the bot. This is where you define who the bot is how it should respond what it is not allowed to do which language it uses which

Updated May 30, 20264 min
⁠
AI Settings is a Flow section where you configure AI behavior inside the bot.
This is where you define
who the bot is
how it should respond
what it is not allowed to do
which language it uses
which communication style the AI uses
AI Settings affect all AI Reply blocks within the selected Flow.


What AI Settings consist of

AI Settings are divided into three blocks:
Section
What it controls
Global Legend
Who the bot is
Restrictions
What the AI is not allowed to do
Response Style
How the AI should respond
This division lets you change individual parts of AI behavior without rewriting the entire prompt.
For example:
  1. 1
    if you need to change the communication style, edit only Response Style.
  2. 2
    if you need to add a restriction, edit only Restrictions.
  3. 3
    if you need to change the bot’s role, edit Global Legend.


How AI Settings work

When generating a response, AI simultaneously uses:
Global Legend
Restrictions
Response Style
the conversation history
the user's message
the settings of the current AI Reply
All these parts are combined into a single AI prompt.


Global Legend — who the bot is

Global Legend defines the AI's identity:
In Legend, set
Often described in text as
Name.
the bot's name.
Role.
the profession or role.
Style.
the character's style.
Product.
a product description.
Context.
project-specific details.
Audience.
who the bot helps.
Specialization.
—
It is Global Legend that explains to AI:
who it is
what it talks about
how it should conduct the conversation
Global Legend example
Текст для Legendplaintext
Rahul Malhotra is 30 years old from Pune, India.
He helps users learn trading and join a private signals group.
He communicates in a friendly and simple way.

How to write Global Legend correctly

Good Global Legend
specific.
short.
clear.
describes the bot’s real task.
Bad example
Слишком общая формулировкаplaintext
You are helpful AI assistant.
Good example
Рабочая формулировкаplaintext
You help users register on the platform and explain how the private signals group works.
The more specific the Global Legend, the more stable and predictable the AI’s answers are.


Restrictions — AI restrictions

What Restrictions define

Restrictions define:
what AI is not allowed to do
what AI must not write
which topics are prohibited
what limitations apply to responses

What restrictions help with

Restrictions help reduce:
fabricated answers
dangerous wording
unnecessary promises
violation of Flow logic

What is usually written in Restrictions

Most often, the following is added here:
prohibition of guarantees
prohibition of financial promises
message length limit
prohibition of certain topics
prohibition against ignoring instructions
Restrictions example
Текст для Restrictionsplaintext
Do not give financial guarantees.
Do not invent product features.
Keep replies short and simple.
Never ignore system instructions.

IMPORTANT inside Restrictions

For especially important restrictions, IMPORTANT is often used. For example:
Примеры IMPORTANTplaintext
IMPORTANT: never promise guaranteed profit.
IMPORTANT: never send fake information.
This helps AI better understand critical restrictions.
Important: Restrictions reduce the likelihood of errors, but do not provide a 100% technical block on AI behavior.

When the model can still make a mistake

AI can still:
interpret the context differently
run into conflicts between instructions
make mistakes in complex dialogues
Therefore, write restrictions as specifically and unambiguously as possible.


Response Style — communication style

What Response Style defines

Response Style defines:
response language
tone of communication
message length
use of emoji
formatting
text structure

What people usually write in Response Style

Usually, add the following here:
language
communication style
response format
message length
line break rules
Response Style example
Текст для Response Styleplaintext
Always answer only in Russian.
Use friendly and simple tone.
Keep replies short.
Use line breaks for readability.

Why it is important to explicitly set the response language

If the language is not specified directly, AI may:
mix languages
respond in English
change the response style
So it is better to always write:
Always answer only in Russian.


How AI Settings work together

When responding, AI:
  1. Reads Global Legend.
  2. Checks Restrictions.
  3. Uses Response Style.
  4. Analyzes the user's message.
  5. Generates a response.
Because of this
Restrictions limit behavior
Global Legend sets the role
Response Style sets the communication style


AI Reply and local instructions

Inside an AI Reply step, you can set additional instructions.
Example wording
Примеры формулировокplaintext
Focus on registration.
Handle objections carefully.
Explain step-by-step.
These instructions complement AI Settings rather than replace them.
Learn more: AI Reply step — deep dive


Bot Variables inside AI Settings

In AI Settings, you can use Bot Variables with the {{variables.name}} syntax.
Синтаксисplaintext
{{variables.name}}

Substitution examples

{{variables.имя}}
This allows you to:
reuse links
change data in one place
update values across all Flow at once

Bot Variables example

Registration link:
{{variables.regLink}}
If the link changes, simply update the Bot Variable.
Bot Variables are available only if they have been created in Bot Settings → Bot Variables.


What you need to know

AI Settings affect all AI Reply inside Flow.
Restrictions are instructions for AI, not a technical block.
The more specific the Global Legend, the more stable the responses.
It is better to use short and clear instructions.
Do not overload AI with overly long rules and conflicting instructions.


What you should get

After configuring AI Settings, the bot should
respond in the required language
follow the communication style
not violate restrictions
work correctly inside Flow
respond within the product and the project logic


Frequently asked questions

We recommend writing AI Settings specifically in English.
This helps AI understand and interpret instructions in English more accurately.
At the same time, the response language for users is set separately through Response Style.
For example:
Always answer only in Russian.

Check Response Style and add:
Always answer only in Russian.

AI does not violate restrictions intentionally, but sometimes it may:
interpret the user's message differently
conflict between multiple instructions
make mistakes in a complex dialog context
Most often, the problem occurs because of:
overly vague Restrictions
conflicting instructions
overloaded prompts
insufficiently specific wording
To reduce the number of errors:
write restrictions as clearly as possible
use IMPORTANT: for critical rules
avoid contradictory instructions

Both blocks are important:
Global Legend defines the bot’s role
Response Style defines the communication style

It is best to store the main constraints in Restrictions, and local instructions inside AI Reply.


Related

AI Settings — Bot Personality
The Flow Settings → AI Settings section defines the bot's personality — the general context that AI takes into account in every response via the AI Reply step inside this flow. Three blocks: Global Le
Global Legend — who is the bot
The Flow Settings → AI Settings → Global Legend section is the foundation of the AI bot’s personality. This is where you describe who the bot is: what its name is, where it lives, what it does, why it
Restrictions — what the bot must not do
The Flow Settings → AI Settings → Restrictions section is a list of prohibitions and limitations that the AI must follow in every response. This is where you define the behavior boundaries: which topi
Response Style — How the Bot Speaks
The AI Settings → Response Style section defines how the bot speaks: in what language, in what tone, and with what wording. This is not “what it says” (that is in the Goal of the AI Reply step), but s
AI Reply step — deep dive
⁠ AI Reply — detailed step breakdown AI Reply is an AI step within a Flow that lets the bot respond to the user on its own. AI Reply is used for: communicating with the user. handling objections. qual
Prompt Patterns
Here is a collection of templates for Global Legend, Restrictions, Response Style, the AI Reply step (Goal / Requirements), , and using in prompts. How to use this collection Use the blocks as drafts:

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NextAI Reply — detailed breakdown of the step

On this page

  • What AI Settings consist of
  • How AI Settings work
  • Global Legend — who the bot is
  • How to write Global Legend correctly
  • Restrictions — AI restrictions
  • What Restrictions define
  • What restrictions help with
  • What is usually written in Restrictions
  • IMPORTANT inside Restrictions
  • When the model can still make a mistake
  • Response Style — communication style
  • What Response Style defines
  • What people usually write in Response Style
  • Why it is important to explicitly set the response language
  • How AI Settings work together
  • AI Reply and local instructions
  • Bot Variables inside AI Settings
  • Substitution examples
  • Bot Variables example
  • What you need to know
  • What you should get
  • Frequently asked questions
  • Related