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Logs — company activity log
How to filter Logs
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How to filter Logs

The log stores all important actions in the company — after a month of active work, it contains hundreds of records. To find the event you need, scrolling manually makes no sense. Filters are the main

Updated June 21, 20263 min
The log Logs — company activity log stores all important actions in the company — after a month of active work, it contains hundreds of records. To find the event you need, scrolling manually makes no sense. Filters are the main tool for working with the log.


How to filter Logs

When to use filters

Incident investigation — someone deleted a bot, and you need to find out who did it and when.
Auditing a specific employee — an Owner reviews an Admin’s actions.
“Before and after” period — what changed in the team over the past week.
Searching by event type — all invitations for the month for a team growth report.
Preparing an export — filtering before How to Export Logs, so you export only what you need.


How it works

Filters are applied to the required data set — the table is updated with new data. Multiple filters are combined using AND logic: for example, object = bot, Buyer = Ivan, and period = last 7 days return only the intersection.
Filters are preserved when you move between sections within a single session: if you go to another screen and come back, the values remain. After you reload the page, filters are reset.
CSV export takes the current filters into account — the file will contain exactly what is visible in the table. This lets you create a targeted report in a minute.


Available filters

Filter
What it defines
Example value
Object
System object type — what the action was performed on
user, bot, space, role, billing
Editor
Who performed the action. The list of company employees
email of a specific admin
Time
Period for which to show events
Last 7 days, Last month, Custom range


How to apply a filter

1. Open the filters panel

The Filters button above the table.

2. Select parameters

Each filter has a dropdown list. Object and Editor support multi-select. Time offers preset periods and Custom range.


3. Click Apply

The table will update. An active filters indicator will appear above it.

4. Export if needed

Export via Export CSV takes the current filters into account. Learn more — How to Export Logs.


Usage examples

Incident analysis

The Owner noticed that one of the bots disappeared from the list. They open Logs → Filters → Object: bot + Time: Last 24 hours. They see an archiving record with the author and time — then they can follow up with the team with specific questions.

Audit of a specific admin

An external security audit was requested. The auditor wants to see all actions by Admin Ivanov. Owner: Logs → Filters → Editor: ivan@company.com + Time: Last 90 days. They get the list, export it to CSV, and send it to the auditor.

Team growth report

HR is counting how many employees were added during the quarter. Object: user + Time: quarter. The number of rows in the result reflects invitations and other user-related actions.

Security — role changes

Once a month, run a scheduled check: who changed roles. Object: role + Time: month — review each change for approval.
If you regularly create the same report, set a monthly reminder to open Logs with these filters and export CSV. This makes it easier not to miss changes that are important for security.


Frequently asked questions

The main way to filter entries in Logs is by object type, author, and period.

No. Filters are saved only within the current session and are reset after the page reloads. You cannot share a filtered selection with a link — use CSV export for that.

Most likely, no events matched the combination of filters. Check the period (Time): there may indeed have been nothing during it. Remove filters one by one to understand which one is filtering out the results.

In a typical scenario, filtering is done by Object and period. There may not be a separate “deletions only” preset in the interface—the details depend on the version. Check with Chatterfy support if you need exactly this slice.


Relationship with other sections

Filters are a preparatory step before How to Export Logs (the export is built from the filtered selection) or manual review. What should be considered anomalous is described in Security (team audit recommendations).


Related

Logs — company activity log
The Logs section — every significant change: inviting a user, changing a role, creating a bot — is recorded with the author and time. Access to the section is limited to the company's Owner and Admin.
How to Export Logs
The action log can be exported to CSV — a tabular format for Excel and Google Sheets. How to export Logs What to prepare At minimum, you need access to (Owner or Admin). The quality of the export depe
Security
Security in Chatterfy means properly assigned access rights plus monitoring actions through the log. The broader an employee’s permissions, the more data and sections they can see. This article is not
Users — company users
The Users section is a table of all company employees. Here you can see each person's role, which Spaces they have access to, and when they last signed in. Available only to Owner and Admin. Operator

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On this page

  • How to filter Logs
  • When to use filters
  • How it works
  • Available filters
  • How to apply a filter
  • 1. Open the filters panel
  • 2. Select parameters
  • 3. Click Apply
  • 4. Export if needed
  • Usage examples
  • Incident analysis
  • Audit of a specific admin
  • Team growth report
  • Security — role changes
  • Frequently asked questions
  • Relationship with other sections
  • Related